We are happy to help. Not 100% happy with your experience? We will make it right!
Please read this list before emailing us as it will help us help you, quicker. In the header of your email, please list one of the following (need to change my order, refund, how I found out about Saucy Nugs, etc).
Our email is firstname.lastname@example.org
You may also find immediate answers in the information provided below.
You have 14 days after purchase to exchange or return your purchase. Returns must be in the same condition as delivered. All apparel must not be worn or washed. You must have an order number in order to return.
Most products ship first class USPS or UPS anywhere in the United States within 3 days of order confirmation. Any product on saucynugs.com reserves the right to be made and fulfilled by a 3rd party and abides by the respective company's shipping policy.
Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 1212 Twin Ridge Road, Lincoln, NE 68508. Our products are shipped within 4-7 Days using the following carriers: USPS, UPS. To return your product, you should mail your product to: 1212 Twin Ridge Road, Lincoln, NE 68508. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We don’t guarantee that we will receive your returned item.
By accessing this Website, accessible from www.saucynugs.com, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.
2. Use License
Permission is granted to temporarily download one copy of the materials on Saucy Nugs's Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose or for any public display; attempt to reverse engineer any software contained on Saucy Nugs's Website; remove any copyright or other proprietary notations from the materials; or transferring the materials to another person or "mirror" the materials on any other server. This will let Saucy Nugs to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.
All the materials on Saucy Nugs’s Website are provided "as is". Saucy Nugs makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Saucy Nugs does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.
Saucy Nugs or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on Saucy Nugs’s Website, even if Saucy Nugs or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.
The materials appearing on Saucy Nugs’s Website may include technical, typographical, or photographic errors. Saucy Nugs will not promise that any of the materials in this Website are accurate, complete, or current. Saucy Nugs may change the materials contained on its Website at any time without notice. Saucy Nugs does not make any commitment to update the materials.
Saucy Nugs has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Saucy Nugs of the site. The use of any linked website is at the user’s own risk.
8. Your Privacy
9. Governing Law
Any claim related to Saucy Nugs's Website shall be governed by the laws of us without regards to its conflict of law provisions.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number. By giving us such information, you will need to consent by using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at firstname.lastname@example.org. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. If you have any further concerns about security, please email our Customer Service team at email@example.com